Terms and Conditions

Here’s the Terms and Conditions for fashion jewellery brand, ZOERIA, incorporating the one-month replacement policy and lifetime exchange policy:

 

⸻

Terms and Conditions for ZOERIA

Effective Date: [01/01/2025]

 

Welcome to ZOERIA. By accessing our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before engaging in transactions with us.

 

1. Introduction

ZOERIA is a premier fashion jewellery brand committed to offering high-quality pieces. These Terms and Conditions govern your use of our website and purchases made through our platform.

 

2. Definitions

• “Company” refers to ZOERIA.
• “Customer” refers to the individual purchasing products.
• “Products” refer to fashion jewellery items available for sale.

 

3. Orders

• Orders can be placed online via our website.
• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel orders at our discretion.

 

4. Pricing and Payment

• Prices are listed in and include applicable taxes unless stated otherwise.
• Payments can be made via [Insert Payment Methods].
• ZOERIA is not responsible for additional bank charges.

 

5. Shipping Policy

• Shipping is available to [Insert Locations].
• Delivery times vary based on location and shipping method.
• We are not liable for delays beyond our control.

 

6. One-Month Replacement Policy

• Customers can request a replacement within 30 days of purchase for manufacturing defects.
• The item must be unused, in original packaging, and accompanied by proof of purchase.
• The customer bears the return shipping cost unless the replacement is due to our error.
• This policy does not cover damage due to misuse, accidents, or normal wear and tear.

 

7. Lifetime Exchange Policy

• ZOERIA offers a Lifetime Exchange Policy on all jewellery.
• Customers can exchange products for other items from our collection at any time.
• The exchange value will be determined based on the current product condition and prevailing market rates.
• Proof of original purchase is required.

 

8. Returns and Refunds

• Returns are accepted within 10 days for a full refund, excluding shipping fees.
• Items must be in original condition.

 

9. Product Warranty

• All products come with a 1-month warranty against manufacturing defects.

 

10. Intellectual Property

• All designs, logos, and content are the property of ZOERIA and protected by law.

 

11. Limitation of Liability

• ZOERIA is not liable for indirect, incidental, or consequential damages arising from the use of our products.

 

12. Privacy Policy

• We are committed to protecting your privacy. Please refer to our Privacy Policy for details.

 

13. Governing Law

• These Terms are governed by the laws of [Indian Jurisdiction].

 

14. Amendments

• ZOERIA reserves the right to amend these Terms at any time without prior notice.

 

⸻